Our very own Mohamed Jajbhay recently gave an interview to London Hotels Insight sharing the secrets of how a small, family-owned luxury hotel like The Beaufort can compete against the many big global hotel brands and trendy new hotels that target London with huge resources.
In the interview he shares the following insights:
- How The Beaufort’s philosophy of generosity (including free amenities that many hotels charge extra for) actually makes business sense for any hotel that takes a long-term view
- How the hotel can offer better value by not having its own in-house restaurant
- Our staff recruitment/retention philosophy and why our staff tend to stay with us for a long time
- The ways in which we love to add little personal touches to enhance the guest’s stay
The article was widely syndicated across top global hospitality websites including Hospitality Net and eHotelier and was clearly appreciated by the owners of other small luxury hotels all over the world.
After our recent coverage on CNN, it shows how the hotel’s achievements and the fantastic work and dedication of our team are becoming ever more widely known. We recommend you read the full interview for a fascinating view behind the scenes view of our little Knightsbridge gem.